1300 285 885 Good pricing and after sales services for Solar and battery by Duke and Malcom, they resolved the issue same day. I would recommend this company.
The tech support engineer, Malcom was very helpful and responded to my queries promptly and efficiently. Great work, Malcom and Solar Miner. Much appreciated
Brett provided me great after sales service support. He was responsive and accomodating when I needed help and information. Thanks Brett.
Inverter showing Error code 007 in sungrow 8 kw. Installed 4 years ago for 10.26 kw solar panel. Malcom and Ray Martin solved this immediately.
Solar Miner customer support is very well organised. On full sunny day the production is 7.96 kw per hour.
Quality products from the Solar Miner.
Will recommend to all my friends.
Ben Daniel
Solar Miner customer support is very well organised. On full sunny day the production is 7.96 kw per hour.
Quality products from the Solar Miner.
Will recommend to all my friends.
Ben Daniel
Response from the owner:Hi Ben,
Thank you for your feedback! We’re glad to hear that the error was resolved quickly and that your system is performing well. We appreciate your kind words about our customer support and are thrilled that you’re happy with your solar setup. Thank you for recommending us!
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Excellent service of duke he is very good and helpful , and they installed battery to my home even in december busy time where most of the installers are busy, and after installation he kept call me and ask me about the system performance, i strongly recommonded solar miner to my friends...
Response from the owner:Hi Salman,
Thank you for your feedback! We’re delighted to hear that the installation went smoothly even during a busy period and that ongoing support has been helpful. We truly appreciate your recommendation and are glad you’re happy with your new system.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Thanks to Brett for his prompt service and support.
Response from the owner:Hi Steven,
Thank you for your feedback! We’re glad to hear you received prompt service and support. We appreciate you taking the time to share your experience.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Jenny and her team from Solar Miner has been excellent. All went smoothly from the time we placed the order, installation, testing and certification. I have no hesitation to recommend Solar Miner. Keep up the good work.
Response from the owner:Hi Keong,
Thank you for your feedback! We’re delighted to hear that everything went smoothly from order to installation, testing, and certification. We appreciate your recommendation and kind words, and we’ll continue striving to provide excellent service.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
I would definitely 💯 percent put forward to all my friends and family that solar Minor are great to deal with helpful with all the questions of an installation of this caliber, Jenny and Malcom have really helped us with all the questions and everything you need to know, the installation was amazing very tidy square installation as I’m fussy and there absolutely nothing to pick all went extremely well , the tradesman that came to install where very professional and new exactly what they where doing all in all I would promote Solar Minor name with all the people I speak too , thanking you solar minor for your professional work on the installation and all the phone talk thank you Malcom and Jenny for time and expertise. and the tradesman involve great work.
Response from the owner:Hi Peter,
Thank you for your wonderful feedback! We’re thrilled to hear that your installation went smoothly and met your high standards. It’s great to know our team provided the guidance and support you needed throughout the process, and that the installation was professional and tidy. We truly appreciate your kind words and recommendation—thank you for choosing Solar Miner!
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Solar Miner's Malcolm was super helpful in resolving this Growatt ShinePhone issue. My ShinePhoneApp was not working and he persisted with Growatt as though it was his problem. Thanks a lot Malcolm, it works now.
Response from the owner:Hello Anshuman,
Thank you for your feedback! We’re glad to hear the issue with the monitoring app was resolved and that everything is now working as it should. Providing ongoing support and seeing issues through to a solution is very important to us, so we appreciate you taking the time to share your experience.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Great service from Malcom explained everything im detail great service in guiding me through conecting to wifi again and being very patient with me
Response from the owner:Hi Danny,
Thank you for your feedback!We're glad to hear you had a great experience and that everything was explained clearly and in detail. Providing excellent service and support is what we strive for.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
I am very happy with service provided by Malcom. Thank you very much. M
Acom was very helpful to resetup my wifi connection for solar system. THANKS.
Acom was very helpful to resetup my wifi connection for solar system. THANKS.
Response from the owner:Hi Sam,
Thank you for your kind words! We’re so pleased to hear you had a positive experience and that our team was able to assist with your Wi-Fi setup for the solar system.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Dhimant was very pleasant to work with. We only had to wait a couple of weeks for the installation and the guys even came on a Saturday. They did a nice neat job now I cant wait to see the next bill from the power company !
Response from the owner:Hey Valerie,
Thank you for your lovely feedback! We’re happy to hear that the process was smooth, the wait time was reasonable, and that the installation team went the extra mile to complete the job neatly—even on a Saturday.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
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