1300 285 885 Jay patel
1713845958
The customer service was outstanding, and the product was exactly what I was looking for. “I was so pleased with the service I received from MALCOM ,They went above and beyond to help me find the perfect solar system.” “I was very impressed with the quality of the product I received."
Trevor Dangerfield
1713571298
The service and installation from Solar Miner was sensational. Ray was so personalised in his attention to our solar generation needs.Even a year later the company representative, Brett, called to follow up if there were any issues to be resolved. Great service.
Tim Squires
1713510994
Thanks to Malcolm for the way you handled my problem with the i solar ap. I had previously had less than satisfactory experiences with solar miner service but you went into action effectively and very quickly and my issue was solved with a call back from you within 10 minutes.
Kashif Ali
1713423128
I wanted to take a moment to express my sincere appreciation for the outstanding support provided by Malcom, one of your Technical Support Engineers.Recently, I encountered an error with my Sungrow inverter. Malcom promptly stepped in to assist me in resolving the issue. His expertise and dedication were evident throughout the troubleshooting process.What truly impressed me was Malcom's commitment to ensuring that everything was running smoothly even after the problem was resolved. He followed up with me to verify that the inverter was functioning as expected and took the time to address any lingering concerns I had. His proactive approach and attention to detail truly made a difference.hank you once again for the outstanding service.
Jake Colgan
1712975274
Great service, they make the process very simple while keeping you informed every step of the way. Would highly recommend
Fonda
1711432627
Recommended by a friend. Great company to deal with. Joy (Sales) made it very easy for us to understand and go through the process and he kept us informed every step of the way. No issues with them at all! Quick installation. Seamless process from start to finish. I highly recommend them!
Robyn Turnbull
1710904720
We needed modification ro our inverter settings, Malcolm liaised with the supplier to quickly and easily handle this request, and followed up to make sure we were happy
iboy fadillah
1710475642
I had a great experience with Malcolm when I needed help with battery issue. He was really helpful and fixed the problem fast. Plus, he made sure I engaged with the installer and follow up so quick. Everything was resolved on the same day. Highly recommend!
Sukhi Sandhu
1709715817
Brett is wonderful. He has great knowledge and customer service skills. Had a minor issue with inverter today, Brett resolved it within an hour. I am having a fantastic experience with this business from the start. Thanks Brett. ⭐️⭐️⭐️⭐️⭐️
Serkan Yildiz
1709082112
Malcolm helped me reset my system within 5 minutes over the phone, very helpful.Great service from Malcolm and Solar Miner
Nik Ace
1708391456
Updates : I had solar from solar miner about 2.5 year back and very much impressed by their after sales service, it was excellent even after 2.5 year of purchase. To my recent issue with solar , the promptly arranged the qualified technician who was able to fix issue swiftly. I really admire the their enitre team for service , prompt attention and excellent turn around time. Especially thanks to their excutive 'Malcomm' Who was ready to listen the my issues carefully , exchanged quick emails to diagnose the issue and arranged the technician asap.----I had purchased the Solar system with solar miner about 3 months back. I must say SOLAR miner had given exceptional service and were very proactive to my any queries. Luke and Bob (Bharat) both are excellent profession and conveyed all the details very clearly and after sale service has been very very good (3 months) now. The installation quote was also very accurate . I highly recommend their service.
Ly Pham
1708319358
Brett is very good customer service. Recently had some issue with the inverter mainswitch, whenever I contacted him, he answered me straight away and helped me to solve the issue. I am very appreciate for that.
Kumail Raza
1707975867
Yash and Malcolm did an amazing job to get the solar system installed. Highly recommended.
Asad Latif
1707916984
I bought grow watt inverter and jinko panels. Happy with the system. Very efficient service.
James Tinney
1707871881
Thanks so much to Brett for your help with our inverter issue after the recent power outages. Very helpful, responsive and knowledgeable, engaged manufacturer on our behalf and helped resolve the issue quickly. Thanks Brett !!
Collin Kally
1707091276
I had an APP issue and Malcolm contacted me. He was professional and efficient in helping to resolve the issue. He emailed and rang me a few times during the resolution process. Great service, Malcolm
avneet kaur
1706515164
Great service. Special thanks to Sandy for good communication and patience.
Roshney Michelle
1706157928
Have a growatt inverter for my solar system, app stopped working couldn’t track the energy generated. Got in touch with Malcom and he organised a call with growatt support team and fixed the issue straight away. Appreciate your excellent support.
Murali Krishna
1706046916
Solar system got installed couple of years ago I think by previous owners, I noticed an issue with inverter's main power switch. I reached out to support, Malcom from support team helped with getting it fixed. He coordinated with Fronius, the installer and myself very well. Thank you for your support.
Syed Yousuf Ali
1705624355
I got my 6.6 KW solar panel and 5 KW inverter installed by Solar Miner back in January 2019 and have not found any problem in the past 4 years. The system generates upto 5 KW of electricity when there is full sun which I can monitor on the mobile app and have got the weekly report email to my email address.Recently I found a wet spot on the ceiling where the solar panels are installed on the roof and I claimed for insurance, the surveyor mentioned it was small crak in one of the tiles where the panles were installed. I reported the same to Solar Miner and they send the mantenance team fairly quickly who replaced the cracked tile. All covered under installation warranty.I was quite surprised by the quick response and even more surprised that after 4 years of installation they are still coming back for a problem like cracked tile without any arguments.I highly recommend Solar Miner and thank for their excellent customer service.Nikul was the installer and the same person who responded back on my warranty claim, so thanks to him and his team as well!Regards
Paresh Dave
1700552377
Great product , superb service and very easy to deal with . Thank you team Solar Miner .You are amazing bunch of people. Keep up the great work you all are doing.
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