1300 285 885 I have had a wonderful experience with Malcom who guided me through the process of setting up on line. He was very patient with me and I appreciate his effort.
Response from the owner:Hi Shirley,
Thank you so much for your kind feedback. We're glad to hear you had a positive experience and that the support provided made the process easier for you.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
The team was fast, professional, and very careful. They checked the panel placement with me multiple times to make sure it was perfect. The installation went smoothly, and everything works great. Highly recommend!
Response from the owner:Hi Tony,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We take pride in delivering careful, professional service, and it's great to know the installation met your expectations.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
I am very happy with service provided by Malcom. Thank you very much. M
Acom was very helpful to resetup my wifi connection for solar system. THANKS.
Acom was very helpful to resetup my wifi connection for solar system. THANKS.
Response from the owner:Hi Sam,
Thank you for your kind words! We’re so pleased to hear you had a positive experience and that our team was able to assist with your Wi-Fi setup for the solar system.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Thank you Malcom for the excellent service good communication and great customer service
Response from the owner:Hi Celia,
Thank you for your kind feedback! We're so glad to hear that our team provided excellent service and clear communication.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
From beginning to end dealing with solar miner has been easy and a pleasure. Sign up was simple and malcom was very helpful, knowledgeable and prompt with responding to my emails. Install was an absolute breeze the team that came out were all friendly, polite and professional. They turned up at the agreed upon time, ran out my husband and I through everything, answered all our questions and left the “work site” spotless! Setting the app up was a major pain in the butt but this was due to a user error and not a solar miner one. 10/10
Response from the owner:Hi Krystal,
Solar Miner is so happy to learn our teams made it a pleasure to deal with throughout your solar journey. Thank you for mentioning the same in your review. We too are pleased to have a 10/10 rating from you. It's nice to learn your system is running and app is sorted to show you the output now.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Very good service I recommend to everyone very helpful company
Response from the owner:Hi manish,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you found our service helpful. It means a lot to our team.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Malcolm did a great customer service and very helpful with everything, great company to deal with
Response from the owner:Dear Customer,
Thank you for your wonderful feedback! We're so glad to hear you had a great experience and found our team helpful. We truly appreciate your support and look forward to assisting you again in the future!
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Excellent support by Brett of Solar Miner and Sungrow technical support. Thank you
Response from the owner:Hi William,
Thank you for your kind words! We're pleased to hear you had a great experience with our support team and Sungrow's technical assistance.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Had an issue with the new WiFi setup for our solar inverter. Brett was very helpful—he connected me with the technical team who handles these issues, and the problem was finally resolved. Appreciate the support and prompt assistance
Response from the owner:Hi Navnihal,
Thank you for your feedback! We're glad to hear the issue with your WiFi setup was resolved smoothly. Providing prompt and helpful support is always our goal, and we appreciate you taking the time to share your experience.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Malcolm made everything easy to configure the WiFi with my solar panels. Thank you
Response from the owner:Hi Laly,
Thank you for your feedback! We're glad to hear the WiFi setup process was smooth and hassle-free. It's always our goal to make things as easy and straightforward as possible for our customers.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Had an issue with Solax Inverter stopped working just over 2 years after installation. I called Solar Miner customer service and spoke with Brett. He asked me to turn the unit off and then on again, but this did not fix the problem.
Brett then notified the Solax manufacturer, and after sending them some photos, they decided after 4 weeks to send a new Inverter, which was changed over by our local electrician. When the electrician got the roof to turn the system off, he commented on what a neat and great job the installers had done.
Thanks, Brett, for all your help.
Brett then notified the Solax manufacturer, and after sending them some photos, they decided after 4 weeks to send a new Inverter, which was changed over by our local electrician. When the electrician got the roof to turn the system off, he commented on what a neat and great job the installers had done.
Thanks, Brett, for all your help.
Response from the owner:Hi Ian,
Thank you for taking the time to share your experience. We're glad to hear the issue with your inverter was resolved and that the replacement process went smoothly, even though it took some time. It's also great to know the installation quality was appreciated by your electrician—that's something we take pride in.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Great service from Malcom explained everything im detail great service
Response from the owner:Hi Danny,
Thank you for your feedback!We're glad to hear you had a great experience and that everything was explained clearly and in detail. Providing excellent service and support is what we strive for.
Please get back to us at info@solarminer.com.au for any concerns.
Regards,
Solar Miner Online
Get a Quote 
