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Real Customers, Real Reviews

Leon Higginson
1716952244
I had an issue connecting to the Solax app after an app updated and Malcom assisted me with setting this up. He even contacted the Solax team to have this issued resolved. Fantastic work by Malcom. The Solar Miner support team has always provided amazing after sales support.Thanks again Malcom, great work
Navpreet Saini
1716880174
Solar miner service is very good.i m happy with solar miner. They installed pannel at my home.they are very friendly
galen cheng
1716867252
In addition to the long waiting time before installation, the installation process and after-sales service were also quite satisfactory. After installation, the system ran normally, and during the peak period of 6.6kw, it could generate more than 30 kWh of electricity per day. Only once did the WIFI of the inverter disconnect, and after resetting, it was normal.
Gary Singh
1714179542
Had an issue with battery and Brett helped out and solved the issue with in few days.Thanks
Jay patel
1713845958
The customer service was outstanding, and the product was exactly what I was looking for. “I was so pleased with the service I received from MALCOM ,They went above and beyond to help me find the perfect solar system.” “I was very impressed with the quality of the product I received."
The service and installation from Solar Miner was sensational. Ray was so personalised in his attention to our solar generation needs.Even a year later the company representative, Brett, called to follow up if there were any issues to be resolved. Great service.
Tim Squires
1713510994
Thanks to Malcolm for the way you handled my problem with the i solar ap. I had previously had less than satisfactory experiences with solar miner service but you went into action effectively and very quickly and my issue was solved with a call back from you within 10 minutes.
Jake Colgan
1712975274
Great service, they make the process very simple while keeping you informed every step of the way. Would highly recommend
Fonda
1711432627
Recommended by a friend. Great company to deal with. Joy (Sales) made it very easy for us to understand and go through the process and he kept us informed every step of the way. No issues with them at all! Quick installation. Seamless process from start to finish. I highly recommend them!
Robyn Turnbull
1710904720
We needed modification ro our inverter settings, Malcolm liaised with the supplier to quickly and easily handle this request, and followed up to make sure we were happy
iboy fadillah
1710475642
I had a great experience with Malcolm when I needed help with battery issue. He was really helpful and fixed the problem fast. Plus, he made sure I engaged with the installer and follow up so quick. Everything was resolved on the same day. Highly recommend!
Sukhi Sandhu
1709715817
Brett is wonderful. He has great knowledge and customer service skills. Had a minor issue with inverter today, Brett resolved it within an hour. I am having a fantastic experience with this business from the start. Thanks Brett. ⭐️⭐️⭐️⭐️⭐️
Serkan Yildiz
1709082112
Malcolm helped me reset my system within 5 minutes over the phone, very helpful.Great service from Malcolm and Solar Miner
Nik Ace
1708391456
Updates : I had solar from solar miner about 2.5 year back and very much impressed by their after sales service, it was excellent even after 2.5 year of purchase. To my recent issue with solar , the promptly arranged the qualified technician who was able to fix issue swiftly. I really admire the their enitre team for service , prompt attention and excellent turn around time. Especially thanks to their excutive 'Malcomm' Who was ready to listen the my issues carefully , exchanged quick emails to diagnose the issue and arranged the technician asap.----I had purchased the Solar system with solar miner about 3 months back. I must say SOLAR miner had given exceptional service and were very proactive to my any queries. Luke and Bob (Bharat) both are excellent profession and conveyed all the details very clearly and after sale service has been very very good (3 months) now. The installation quote was also very accurate . I highly recommend their service.
Ly Pham
1708319358
Brett is very good customer service. Recently had some issue with the inverter mainswitch, whenever I contacted him, he answered me straight away and helped me to solve the issue. I am very appreciate for that.
Kumail Raza
1707975867
Yash and Malcolm did an amazing job to get the solar system installed. Highly recommended.
Asad Latif
1707916984
I bought grow watt inverter and jinko panels. Happy with the system. Very efficient service.
James Tinney
1707871881
Thanks so much to Brett for your help with our inverter issue after the recent power outages. Very helpful, responsive and knowledgeable, engaged manufacturer on our behalf and helped resolve the issue quickly. Thanks Brett !!
Collin Kally
1707091276
I had an APP issue and Malcolm contacted me. He was professional and efficient in helping to resolve the issue. He emailed and rang me a few times during the resolution process. Great service, Malcolm
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